We understand the festive period can be quite a busy time for shoppers. To help you out, from Monday 1st November to Sunday 23rd January 2022, you can return your items to us for a refund or exchange as long as valid proof of purchase is provided.
Return your items to a UK size? store for FREE
- Bring your dispatch note and the goods you want to return to any of our UK stores and we will be happy to offer you a refund or exchange if paid by debit/credit card.
- Or, return your unwanted goods by post for FREE for a full refund.
If you've paid using a credit or debit card, please note a refund can take between 3-5 working days for the money to return to your account depending on your card issuer.
If you've paid using PayPal, Android Pay, Klarna or Apple Pay, we'll send your order back to our distribution centre on your behalf, as soon as they’ve received your order they will return the money to your account or send out an exchange.
“Collect From Store” orders delivered to alternative collection point cannot be returned in that store.
InPost Free Returns with InPost 24/7 Lockers - Return unwanted items any time, day or night - It takes seconds to return with just the scan of a barcode - No need to queue or wait for staff - Send from over 1,000 lockers across the nation - *Items under 15kg weight and 38cm x 38cm x 64cm Visit InPost to find your nearest locker.
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