Manufactured in the UK's Flimby factory with high-quality craftmanship, this iteration of New Balance's 991.5's is crafted from a luxe blend of pigskin suede and breathable mesh. The wearable pair come ornamented with classic branding throughout, while a supportive midsole underfoot is engineered with the brand's innovative ENCAP technology for unrivalled levels of cushioned comfort | M9915BB
- Bring your dispatch note and the goods you want to return to any of our UK stores and we will be happy to offer you a refund or exchange.
- Or, return your unwanted goods by post for FREE within 14 days of receipt for a full refund or within 28 days for an exchange.
- Christmas Returns: Orders placed from 1st November 2017 can be returned any time up until the 4th January 2018 for a refund or exchange.
Please note that in the interests of customer service we are unable to process refunds or exchanges between Tue 26th & Thurs 28th December. Refunds & Exchanges will resume as normal on Friday 29th December.
If you've paid using a credit or debit card, please note a refund can take between 3-5 working days for the money to return to your account depending on your card issuer.
If you've paid using PayPal, Android Pay, Klarna or Apple Pay, we'll send your order back to our distribution centre on your behalf, as soon as they’ve received your order they will return the money to your account or send out an exchange.
“Collect From Store” orders delivered to alternative collection point cannot be returned in that store.