A new way to pay that’s available online and lets you own it now and pay for it later!
How it works
Zip gives you more freedom to shop online.

Add items to the basket, and choose Zip at checkout.

Simply follow the instructions and complete your checkout. Approval is quick and easy.

Pay just 25% today. Your order is shipped straight away. Your next 3 payments are taken automatically every 2 weeks. Interest-free.

Pay in 4 interest-free instalments with Zip is a form of credit and is subject to T&Cs. Late fees may apply.
Who are Zip?
Zip creates simple, secure, fair and transparent credit and payment solutions that give shoppers more freedom. All interest-free on purchases, which could be up to £1000.


Who is Zip?

Zip creates simple, secure, fair, and transparent credit and payment solutions that give shoppers more freedom. Zip allows you to own the things you want now, and pay for them in 4 equal installments, interest-free - up to £1000.

Pay in 4 interest-free installments with Zip is a form of credit and is subject to T&Cs. Late fees may apply.

Am I eligible to pay using Zip?

To shop using Zip, you need:

- To be over the age of 18
- To have a UK issued debit card
- To be living in the UK
- To have a good credit history

Does Zip perform a credit check?

Zip performs a soft credit check with credit reference agencies to determine if you are eligible.

How do I pay with Zip?

When you get to the payment page, select Zip as your payment method.

If it’s your first time shopping with Zip, you’ll need to enter some personal details such as your name, date of birth, mobile phone number and home address. Take care when entering your personal details as errors may prevent Zip from being able to verify your account or send you payment notifications.

Once approved, and you’re happy with the instalment schedule, Zip will take the first instalment from the UK card you supplied when signing up.

Your goods will then be sent to you as they would with any other payment method.

Is my payment information safe?

Payment information is processed securely by our payment gateway provider. All transactions take place via secured connections that adhere to the latest industry standards and security protocols.

What happens if I cancel or return my order?

Once you’ve notified us of the cancellation/return and we’ve accepted it, Zip will cancel any future scheduled payments and refund any amounts due.

This may take up to 15 business days.

Any partial refunds will be applied to outstanding instalments first.

What happens if I don’t pay for my order?

Zip will automatically attempt to collect payment for your Pay in 4 purchase from the card you entered when you signed up to Zip.

If you miss a scheduled payment, Zip will give you 2 full days to make the payment yourself. On the third day after the payment was missed, Zip will try to take this payment again, if they’re unsuccessful they will apply a £6 late fee to the instalment. You can make a payment at any time by logging into your Zip account online or in the app. Please make sure you have enough money in your account in advance of your payments coming out.

Zip will email and text you prior to your agreed instalments being taken.

I have asked for a refund. How will I be refunded?

Refunds from Zip will be issued back to the card supplied to Zip.

Is there really no interest applied and no extra fees when payments are made on time?

Nope, Zip are not like some traditional finance companies. As long as you pay your scheduled payments on time you will only pay the price advertised.

When will my payments be due?

Payments are automatically scheduled to be taken every 2 weeks.

You’ll pay 25% of your full purchase upfront, then 25% every 2 weeks for the next 6 weeks.

Zip will try to take the payment during the day and will try again if they’re unsuccessful. If this fails, or if you'd like to make a payment earlier, you can log into your Zip account online or in the app and manually make a payment.

If you have any questions for Zip, feel free to submit a support request, or you can check out Zip’s FAQ .

I've received a statement from Zip, but I've not yet received my goods.

Zip is the finance provider and holds no information about your order. Please read our FAQs for support regarding your purchase.

Visit Zip for more information.

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