CUSTOMER SERVICE

Delivery Info

UK Delivery

Our carrier delivers between 8am and 8pm, and in some cases a signature may be required. Don’t worry if you are not at home when our courier calls they will attempt to leave your order with a neighbour, or, if a signature is not required, will leave in a safe, dry place. They will also leave a calling card with the details of where they have left your parcel.

If it is not possible to leave your parcel they will leave a calling card and attempt a re-delivery on the next working day, or you can rearrange your delivery day by following the instructions on the calling card.

We’ll email you a link so you can track your delivery when the order has been despatched.


Standard Delivery • £2.99

Deliveries are usually made within 3-5 working days of your order being placed.

UK standard delivery is £2.99 or FREE on orders over £100

Standard Delivery orders will be delivered via Hermes


Next Day Delivery • £4.99

Order before 9pm Monday - Friday and before 2pm on Sundays to receive your order the following day.

UK next day delivery is £4.99 or FREE on orders over £150

NEW! Order before 2pm on Saturday for delivery on Sunday. We also deliver Next Day to business addresses.

Next Day Delivery orders will be delivered via DPD.

Please note: Orders placed after 6.30pm Mon-Fri, 12.30pm Sat may be delivered between 6pm and 10pm the next day.

Next Day Delivery - Order placed BEFORE 9pm Mon - Fri (2pm Saturdays & 2pm Sundays)
Monday Tuesday
Tuesday Wednesday
Wednesday Thursday
Thursday Friday
Friday Saturday
Saturday (2pm) Sunday
Sunday (2pm) Monday
Next Day Delivery - Order placed AFTER 9pm Mon - Fri (2pm Saturdays & 2pm Sundays)
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Saturday
Friday Monday
Saturday (2pm) Monday
Sunday (2pm)
Tuesday

Unfortunately next day delivery may not be available to certain post codes and business addresses, they may be received next day if ordered earlier in the day but we cannot be guarantee delivery:
AB, B5, B24, BA1, BD4, BN15, BS1-2, BS6, BS8, BT, CA4-9, CA10-22, CH3, CV9, DD, DG, DH, DN7, EH34-35, FK1, FK14, FK17-21, G4, GY, HS, IM, IV, JE, KA3, KA18, KA27-28, KW, KY1, KY9, LA20-23LL15, NE, NW2, NW6, NW10, PA20-38, PA42-47, PA60-61, PA70-80, PE3, PH, PR3, SA11, SK9, TD1-5, TD9, TR21-25, W3, ZE.All orders will be sent on a standard delivery service.

Next Day delivery is not available to certain post codes, orders will be sent on a standard delivery service.

Next Day Evening • £9.99

Place your order up until midnight for delivery the next day between 6pm and 10pm.
Place your order between midnight and 1am for same day delivery between 6pm and 10pm
UK Next Day Evening is not available to certain post codes AB, BT, GY, IV, IM, JE. All orders will be sent on a standard delivery service.


Saturday Delivery • £5.99

Place your order on any day up until 8pm on Friday to receive your order on the following Saturday.

Saturday delivery is not available to certain post codes, orders will be sent on a standard delivery service.

Saturday delivery is not available to the following post codes
AB, B5, B24, BA1, BD4, BN15, BS1-2, BS6, BS8, BT, CA4-9, CA10-22, CH3, CV9, DD, DG3-9, DN7, EH34-35, FK1, FK14, FK17-21, G41, G51-52, G63, G83, GY, HS, IM, IV, JE, KA3, KA18, KA27-28, KW, KY1, KY9, LA20-23LL15, NE66, NE69, NE70-71, NW2, NW6, NW10, PA20-38, PA42-47, PA60-61, PA70-80, PE3, PH, PR3, SA11, SK9, TD1-5, TD9, TR21-25, W3, ZE. All orders will be sent on a standard delivery service.


Store Delivery • FREE

Delivery to a UK size? store for FREE.

How to order online and collect in store?

Place your order online selecting the Store Delivery option at checkout. Choose the store you wish your order to be delivered to by searching for your town or by a post code.

Once your order has been delivered to the store we will send you an email &ammp; SMS message (if a mobile number has been provided) informing you that your order is ready for collection. The delivery time will vary from store to store but it will usually be within 5 working days.

When collecting your order please bring a copy of your confirmation email or text message and one of the following two forms of ID: Card use for payment, photo ID or simply photo ID for PayPal orders. If you have nominated a person to collect your order they will need to bring their form of ID and a copy of the email confirmation/text message.

Your order will be available for collection for 14 days after it arrives instore. We will send you a reminder by email after 7 days. After the 14 day period has elapsed, the order will be sent to our Returns Department and you will be refunded.

Store Delivery is not available to stores outside of the UK and stores within airports.


BFPO DELIVERY?

Deliveries to BFPO addresses are FREE. Please select BFPO on the country drop down menu and enter the BFPO post code when entering your address at checkout.



International Delivery • From £4.99

Standard shipping to all international countries is a flat rate of £4.99. If you wish to select our Express option, which your order can be tracked outside of the EU and will reach you quicker, please select our Express option at the checkout. Rates start from £8 and depend on your destination.

Choose your country:

Australia

Standard Delivery
Delivery within 3 to 9 working days - £4.99
Republic of Ireland

Standard Delivery
Delivery within 3 to 5 working days - £3.99
USA

Standard Delivery
Delivery within 3 to 6 working days - £4.99
France

Standard Delivery
Delivery within 3 to 5 working days - £4.99
Germany

Standard Delivery
Delivery within 3 to 5 working days - £4.99
Albania

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Algeria

Standard Delivery
Delivery within 3 to 10 working days - £4.99
American Samoa

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Andorra

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Angola

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Anguilla

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Antigua and Barbuda

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Argentina

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Armenia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Aruba

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Austria

Standard Delivery
Delivery within 4 working days - £4.99
Bahamas

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Bahrain

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Bangladesh

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Barbados

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Belgium

Standard Delivery
Delivery within 3 working days - £4.99
Belize

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Bermuda

Standard Delivery
Delivery within 3 to 10 working days - FREE
BFPO

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Bhutan

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Bolivia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Bosnia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Botswana

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Bouvet Island

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Brazil

Standard Delivery
Delivery within 3 to 10 working days - £4.99
British Indian Ocean Territory

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Brunei Darussalam

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Bulgaria

Standard Delivery
Delivery within 3 to 6 working days - £4.99
Burkina Faso

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Burundi

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Cambodia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Cameroon

Standard Delivery
Delivery within 3 to 10 working days - FREE
Canada

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Cayman Islands

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Chad

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Chile

Standard Delivery
Delivery within 3 to 10 working days - FREE
China

Standard Delivery
Delivery within 3 to 9 working days - £4.99
Christmas Island

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Colombia

Standard Delivery
Delivery within 4 to 9 working days - £4.99
Comoros

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Cook Islands

Standard Delivery
Delivery within 3 to 10 working days - FREE
Costa Rica

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Croatia

Standard Delivery
Delivery within 3 to 6 working days - £4.99
Cyprus

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Czech Republic

Standard Delivery
Delivery within 3 to 5 working days - £4.99
Denmark

Standard Delivery
Delivery within 4 working days - £4.99
Djibouti

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Dominica

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Egypt

Standard Delivery
Delivery within 5 to 10 working days - £4.99
El Salvador

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Equatorial Guinea

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Eritrea

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Estonia

Standard Delivery
Delivery within 3 to 6 working days - £4.99
Ethiopia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Faroe Islands

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Fiji

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Finland

Standard Delivery
Delivery within 3 to 6 working days - £4.99
French Guiana

Standard Delivery
Delivery within 3 to 10 working days - £4.99
French Polynesia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
French Southern Territories

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Gabon

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Gambia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Gilbraltar

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Greece

Standard Delivery
Delivery within 3 to 6 working days - £4.99
Greenland

Standard Delivery
Delivery within 5 to 10 working days - £4.99
Grenada

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Guadeloupe

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Guam

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Guatemala

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Guernsey

Standard Delivery
Delivery within 3 working days - £3.99
Guinea

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Guinea-Bissau

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Guyana

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Haiti

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Heard Island and McDonald Islands

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Honduras

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Hong Kong

Standard Delivery
Delivery within 3 to 9 working days - £4.99
Hungry

Standard Delivery
Delivery within 4 to 6 working days - £4.99
Iceland

Standard Delivery
Delivery within 3 to 6 working days - £4.99
India

Standard Delivery
Delivery within 5 working days - £4.99
Indonesia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Israel

Standard Delivery
Delivery within 4 to 10 working days - £4.99
Italy

Standard Delivery
Delivery within 4 to 6 working days - £4.99
Jamaica

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Japan

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Jersey

Standard Delivery
Delivery within 3 working days - £3.99
Jordan

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Kenya

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Kiribati

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Kuwait

Standard Delivery
Delivery within 3 to 5 working days - £4.99
Kyrgyzstan

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Lao People's Democratic Republic

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Latvia

Standard Delivery
Delivery within 3 to 7 working days - £4.99
Lebanon

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Lesotho

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Liberia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Libya

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Liechtenstein

Standard Delivery
Delivery within 5 to 10 working days - £4.99
Lithuania

Standard Delivery
Delivery within 3 to 7 working days - £4.99
Luxembourg

Standard Delivery
Delivery within 3 working days - £4.99
Macao

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Macedonia

Standard Delivery
Delivery within 5 to 10 working days - £4.99
Madagascar

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Malawi

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Malaysia

Standard Delivery
Delivery within 5 to 10 working days - £4.99
Maldives

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Malta

Standard Delivery
Delivery within 4 to 10 working days - £4.99
Marshall Islands

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Mauritania

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Mauritius

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Mexico

Standard Delivery
Delivery within 4 to 10 working days - £4.99
Micronesia, Federated States of

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Moldova

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Monaco

Standard Delivery
Delivery within 6 working days - £4.99
Mongolia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Montenegro

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Montserrat

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Morocco

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Mozambique

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Namibia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Nauru

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Nepal

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Netherlands

Standard Delivery
Delivery within 3 working days - £4.99
New Caledonia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
New Zealand

Standard Delivery
Delivery within 4 to 8 working days - £4.99
Niger

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Niue

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Norfolk Island

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Northern Mariana Islands

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Norway

Standard Delivery
Delivery within 4 to 7 working days - £4.99
Oman

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Papua New Guinea

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Paraguay

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Peru

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Philippines

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Pitcairn

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Poland

Standard Delivery
Delivery within 6 working days - £4.99
Portugal

Standard Delivery
Delivery within 3 to 5 working days - £4.99
Puerto Rico

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Qatar

Standard Delivery
Delivery within 3 to 5 working days - £4.99
Rep. of Congo

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Romania

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Russia

Standard Delivery
Delivery within 4 to 10 working days - £4.99
Rwanda

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Saint Barthelemy

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Saint Helena, Ascension and Tristanda Cunha

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Saint Kitts and Nevis

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Saint Lucia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Saint Martin (Frenchpart)

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Saint Pierre and Miquelon

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Saint Vincent and the Grenadines

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Samoa

Standard Delivery
Delivery within 3 to 10 working days - £4.99
San Marino

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Sao Tome and Principe

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Saudi Arabia

Standard Delivery
Delivery within 3 to 5 working days - £4.99
Senegal

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Serbia

Standard Delivery
Delivery within 4 to 6 working days - £4.99
Seychelles

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Sierra Leone

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Singapore

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Slovakia

Standard Delivery
Delivery within 4 to 6 working days - £4.99
Slovenia

Standard Delivery
Delivery within 4 to 6 working days - £4.99
Solomon Islands

Standard Delivery
Delivery within 3 to 10 working days - £4.99
South Korea

Standard Delivery
Delivery within 3 to 8 working days - £4.99
South Africa

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Spain

Standard Delivery
Delivery within 4 to 6 working days - £4.99
Sri Lanka

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Sth Georgia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Sudan

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Suriname

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Svalbard and Jan Mayen

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Sweden

Standard Delivery
Delivery within 3 to 5 working days - £4.99
Switzerland

Standard Delivery
Delivery within 3 to 5 working days - £4.99
Taiwan

Standard Delivery
Delivery within 3 to 9 working days - £4.99
Tajikistan

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Tanzania, United Republic of

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Thailand

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Timor-Leste

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Togo

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Tokelau

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Tonga

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Trinidad And Tobago

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Tunisia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Turkey

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Turkmenistan

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Turks and Caicos Islands

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Tuvalu

Standard Delivery
Delivery within 3 to 10 working days - £4.99
UAE

Standard Delivery
Delivery within 3 to 4 working days - £4.99
Uganda

Standard Delivery
Delivery within 3 to 10 working days - £4.99
United States Minor Outlying Islands

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Uruguay

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Uzbekistan

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Vanuatu

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Vatican City

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Venezuela

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Vietnam

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Virgin Islands

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Virgin Islands British

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Wallis and Futuna

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Western Sahara

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Yemen

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Zambia

Standard Delivery
Delivery within 3 to 10 working days - £4.99
Zimbabwe

Standard Delivery
Delivery within 3 to 10 working days - £4.99

Who will deliver the parcel?

Deliveries will be shipped via Royal Mail or DPD depending on the weight and value.

Once the parcel has arrived in your country it will be passed on to an internal post service and be subject to their standard delivery procedures.

Usually delivery will take 4 to 10 working days after despatch

A signature may be required and if you're not around the driver will leave a card with instructions on how to pick it up. This may vary depending on the country but we should be able to give you more info if you drop us an email at onlinehelp@size.co.uk

Can I track my delivery?

It depends on which carrier is used when we ship the parcel. We'll send you a tracking link by email if one is available.

Do I pay customs or import charges?

Any customs or import duties are charged once the parcel reaches its destination country*. These charges must be paid by the recipient of the parcel. We have no control over these charges and can't let you know how much they'll be. Policies vary from country to country so it would be a good idea to check your local customs for more info.

*USA & AUSTRAILIA Customs Charges are pre-paid

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